Personal Antivirus 2010 Malware Scam

So all of a sudden you are seeing what looks to be an anti-virus program popping up and telling you that your computer is infected.  It tells you to go online and renew your subscription to fix these issues, DON’T BE ONE OF THE MILLIONS TRICKED BY THIS PROGRAM.  This is a scam, this is a program which limits what you can do until you go pay for this fake software and then after paying they download more harmful files (spyware and adware) to your computer.

If you see this screen (or one similar) you have been infected:

AntiVirus Malware Fix

So how do I get rid of it?

First off, if you are not an experience and confidence pc user, I would contact a local computer repair company and get it fixed immediately.

If you do feel comfortable, lets get rid of this little problem.

1.  Turn off computer/Turn back on.

2. Then when the computer is just starting up (with black screen), press F8 and select “Load windows in safe mode, with networking”.  (Running in safe mode will not allow this program to start up when windows loads).

3. Open your web browser, and download  Malwarebytes, click here, and then install (free version will do the trick).

4. Open Malwarebytes after installation and run the update process.  Then do a Full Scan and remove all infected files.

5.  Restart your computer and load normally, then run the Malwarebytes Full Scan again and remove infected files.

Your computer should be fixed now but if for some reason the problem isn’t corrected, you should contact a service professional as the program can set up its installation in the startup folder so meaning it will re-install every time you load windows.

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The Computer Solution llc
Computer Repair Durango CO - PC Repair Durango CO - Mac Repair Durango CO - Tech Support - Virus Removal - Ransomware removal - Windows 7 - Windows 8 - Windows 10 - Mac OS X

Why Would You Pay For An Antivirus program?

In far to many of my house calls I still see people running Norton Antivirus or McAffee which are paid antiviral programs and require a large amount of your computers available resources (mainly RAM) to operate.  Norton is a fairly invasive program as well and leaves all sorts of registry keys and unused files behind when un-installed from one’s computer.  No need to worry if you have Norton or had; you can download the official software from Symantec (the maker of Norton) to remove this product.  CLICK HERE to visit Symantec’s site and download the removal tool.

So now what?

There is a free alternative which is all I recommend, it is called AVG Free 9.0.  This tool is, in my opinion far superior to Norton or other paid substitutes on the market currently.  AVG Free can be download by clicking here.

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The Computer Solution llc
Computer Repair Durango CO - PC Repair Durango CO - Mac Repair Durango CO - Tech Support - Virus Removal - Ransomware removal - Windows 7 - Windows 8 - Windows 10 - Mac OS X

“Alt” & “Tab” Windows Shortcut

Throughout this blog I am going to be sharing some Windows shortcuts that can make your everyday computing easier.  Today I will tell you how to switch back and forth to different applications you have open.

Press and hold the  “Alt” button & then press the  “Tab” buttons and you will see a dialog box pop up with all applications currently running.  You can continue to press the “Tab” key to scroll through to the other applications. (see image below).  When you release the “Alt” button you will go to the application selected without taking your hands off the keyboard.

windows shortcuts computer solution durango
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The Computer Solution llc
Computer Repair Durango CO - PC Repair Durango CO - Mac Repair Durango CO - Tech Support - Virus Removal - Ransomware removal - Windows 7 - Windows 8 - Windows 10 - Mac OS X

Malware Definition

Ok.. so you have been hearing about malware and you are probably asking yourself, what is malware?

Malware which is short for malicious software, is software designed to infiltrate or damage a computer system without the owner’s informed consent.

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The Computer Solution llc
Computer Repair Durango CO - PC Repair Durango CO - Mac Repair Durango CO - Tech Support - Virus Removal - Ransomware removal - Windows 7 - Windows 8 - Windows 10 - Mac OS X

New Tech Blog!

The direction of the site has changed.. I am going to be posting frequent blog items in regards to Personal Computing Security.  This site will be your one stop resource for personal computer security as well as the site for your on call IT support team in Southwest Colorado.

Feel free to contact me with any comments or sugesstions.

Brendan

970-903-4061

computersolutionco@gmail.com

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The Computer Solution llc
Computer Repair Durango CO - PC Repair Durango CO - Mac Repair Durango CO - Tech Support - Virus Removal - Ransomware removal - Windows 7 - Windows 8 - Windows 10 - Mac OS X