Help! My email is sending out junk email to all of my contacts

So you receive a phone call from a friend or family member saying that they received an email from you with only a link, or even worse saying you are stuck in a foreign country and need money.  How do you stop your computer from sending these rogue emails?  You don’t want your email address to be marked as a spammer and de-activated as well.

These are not viruses but malware (bad software) infections that will go through your address book and email everyone and try to infect their computer and start the cycle all over again.

If your computer has been sending these rouge emails, follow these steps:

1. First off, tell the people that have been getting these emails not to click on the link or follow any instructions provided in the rogue emails.

2. Download MalwareBytes on the infected computer.  – Click here to download

3. After downloading and installing MalwareBytes run a “Full Scan”

4. Upon scan completion:

4a. Remove all infections

4b. After removing infections, change your email password (highly recommended)

5.  Complete!  Your email should be clean now and you won’t be sending spam anymore.

To prevent this from happening in the future, you can always purchase a license for MalwareBytes so that it provides “Real Time Protection” and is only $24.95/year, or just make sure to update and scan with your antivirus and Malware or Spyware software regularly.

The Computer Solution llc
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