Have you ever taken your computer to someone to fix it and they didn’t do what you asked? Then charged you for the extra work???
This was my experience in 2006. I took my computer in for a simple diagnosis. 5 days later I got a phone call saying, “Great news, your computer is fixed! And your total is only $150. Come in any time to pick it up.”
I was furious…
I had trusted them to do what I asked and my trust was betrayed by a company who was looking at the bottom line instead of my satisfaction.
I went in told them they overstepped their bounds and I refused to pay for a service I didn’t request. After a heated argument I got my laptop back and stormed out of the store.
It was then that I realized that our wonderful town of Durango, was in desperate need of honest, ethical, and effective computer repair options.
I quit my job at the end of that year and started getting my name out there as fast as possible.
I was on a mission to not only provide solid computer repair in Durango, but to make sure that my customers knew there were much better options. I strived to up the standards at which the good people of Durango searched for a better computer repair option, and I wasn’t the only one.
The Computer Solution was started in 2009 and I worked closely with the owner to provide better services until he finished his degree. In 2011, we merged together, I took over, and doubled up my efforts.
Hi, my name is Chris McCotter and I want to be your “Computer guy”
So what is it that we do?
- Windows computers
- Mac Computers
- Hardware problems
- Software Problems
- Virus removal
- Data recovery
- Custom computer towers
- Gaming computers
- Media PC’s
- Home entertainment setups
- Smart TV configurations
- Surround sound setups
- Wireless and wired networks from the simple to the more complex
- Sales of all computer kinds, whether it’s a replacement part, a whole new computer, or whatever peripherals you need
- Just about the only thing we don’t do any more is mobile device hardware, but we’d be happy to refer you to someone that we know is able
Ok, where are we located and how can you get your computer to us?
Right now, we are entirely mobile, but would be more than happy to set up an appointment to come to you, or meet you anywhere in town.