Computer Screen Repair

Did you know broken screens are the most common laptop, phone, and tablet repair?  Screens can crack easily these days or the back lights stop working similar to a light bulb. Also, screens can be plagued with clusters of dead pixels, vertical lines on the screen, or the ribbon cable can get pinched or damaged. We can fix all LCD and LED screen issues. We understand the frustrations an accident can cause. Is it cheaper to buy a new computer or repair yours? Our knowledgeable technicians will help you decide if your computer is worth repairing or not. With our affordable & competitive pricing it is almost always a good choice to repair the computer you already own, use, and love.  Schedule your computer, tablet or smartphone, and we will replace its cracked screen. With our computer repair services we offer service for all computer brands, fast, economical repairs, helpful, friendly service, and screen repair on the following makes:

  • Mac screen repair
  • iPad screen repair
  • iPhone screen repair
  • Dell Screen Repair
  • Asus Screen Repair
  • Toshiba Screen Repair
  • HP Screen Repair
  • Acer Screen Repair
  • Compaq Screen Repair
  • Lenovo Screen Repair
  • Sony Screen Repair
  • IBM Screen Repair
  • Samsung Screen Repair
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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

Cloud Computing – What is it?!?

I was recently asked by several different people, “What is ‘Cloud Computing’?” and “What is ‘The Cloud’?” A technical definition would tell you cloud computing is the practice of using a network of remote servers hosted on the internet to store, manage, and process data, rather than a local server or personal computer. A more basic definition would be this: you run programs or store your data online through a web based program that allows you to use and access it from just about any computer that can get online.

Cloud users may access their data using a computer, netbook, pad/tablet computer, smart phone, or other internet device.  In a Cloud environment, users don’t download and install applications to their own device or computer; all processing and storage occurs on the cloud server.  Everything happens online!  Here’s a basic idea:

So how does this benefit anyone?  Well… First off, when you have your pictures and videos and documents stored online, there’s less risk in losing your valuable data. Online data storage companies transfer your data over encrypted networks to secure storage facilities that are not only virtually secure, but physically protected by trained, armed security staff.  The good ones also store your data in more than one location so that if their equipment were to fail, none of your data would be lost by them.  So, if there were to ever be a fire, robbery or fatal hard drive crash, you could know that your data is stored safely on encrypted storage servers that you can access, download, update or delete at any time on any computer with online access.
Larger companies are now even starting to use dedicated online servers to process and compute their data instead of constantly upgrading their own hardware to keep up with current specifications.

With a new partnership with Carbonite online backup, the Computer Solution can now offer unlimited online storage options for a fraction of the price of other companies offering online storage.
If you’re interested in learning more about how you can keep you data safe on ‘The Cloud’ (online) go ahead and give us a call today. We’d be happy to hear from you.

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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

The Computer Solution is under new ownership!

A deal in the works for months is now complete.  We are pleased to announce that “the Computer Solution llc” has a new owner.  Ownership is being taken over by Chris McCotter, who also owns CM Services computer repair. With years of technology services under his belt, he can continue to provide new innovative solutions for your needs, quick repair services and the excellent customer service that you’ve come to expect and rely on.  As a local and Durango native Chris is sure to provide you with the friendly home town professional Durango service we all know.  Over the course of the next 6 months CM Services will be merging with the Computer Solution and continue to grow to hopefully be the most wanted, most needed, most reliable computer repair and technology service company in the area.

So what does this mean for you? Not a whole lot really.  It’s still the same phone number.  Same email address.  Same website.  Same great, knowledgeable service. Merely a different guy on the other end of the phone or email making sure that you don’t have to be frustrated with your computer or other technology in your homes, offices, and businesses.

What’s Brendan gonna do?  Well, Brendan is finishing up his Master’s degree and has decided that the time has come to move on to other adventures.  He’ll be moving out of town at the end of this summer, so if you see him around town, be sure to wish him well. He’s done a fantastic job at providing the best and most reliable technology services around and we all wish him the very best in everything he does.

My promise to you: “I promise to provide you with the services that you know you deserve, without cutting corners, to get you the results that you want and need.”
-Chris McCotter-

P.S. You can quote me on that any time.

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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

Using Disk Defragmenter to Improve Computer Speed

Built into Windows is a disk utility program called Disk Defragmenter, and customers are always slightly confused as to the importance and exact process of running this application.

What does it mean that my disk is heavily defragmented?

  • When files are stored on your hard drive often the file is separated (example: FILE1FILE2FILE1) or there is unnecessary space in between the files so the computer requires more time to find the specific files.

 

Benefits of running the Disk Defragmenter:

  • First and foremost, defragmenting your hard drive will result in faster load times and faster performance (not greatly, but small improvements).

  • Because the files are sorted, the hard drive doesn’t have to work as hard to read all the necessary files. This protects the hard drive from potentially overworking itself and doing serious damage to your machine.
  • Believe it or not, you may find that after defragmenting your machine that you have more room on your hard drive than your computer originally thought.

 

How do I run the Disk Defragmenter?

  • Select “Start” or the “Windows Logo” in bottom left
  • Go to “All Programs”
  • Go to “Accessories”
  • Go to “System Tools”
  • Click on “Disk Defragmenter” (See below)
  • Select your hard drive (Usually C:)
  • Select “Defragment”

 

Conclusion:

  • This process isn’t going to provide great noticeable speed improvements, but will slightly increase file access speed and overall increased performance.
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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

I removed Malware and now all my personal files are gone!

The latest versions of Malware I have been witnessing is rather clever and tries to trick the user into believing that all of their files are deleted.  First off make sure you have removed all the infections by running your virus protection and following the Computer Solutions LLC’s malware removal instructions (see here).

Once you have removed the infections and your files are still missing, follow the instructions below:

1. Open “My Computer”

2. Select “C:/ Drive” (or main hard drive is different letter)

3a. For XP, go to C:\Document and Settings

3b. For Vista/Windows 7 go to C:\Users

4. Now you are looking at what should be where all your personal data is stored.

5. You might not see anything in here as the Malware infection has hidden all folders

6. TO UN-HIDE FOLDERS: Go up to “Tools”, then down to “Folder Options”.  (If you don’t see the Tools menu bar, press “alt” and it will show the menu bar. (SEE BELOW)

7. Scroll down to “Hidden files and folders”, and select “Show hidden files and folders” (SEE BELOW)

 

8. Press “OK”, now you should see your user folder (named your user name)

9. Right mouse click on your folder, select “Properties”.  Now un-check the box that says “Hidden”.

10. Press “OK” and select “Apply to all sub-folders and files”, let the process finish and you should have all of your documents back.

11. You might want to perform the same option described in steps 9 & 10 to default user, or all users to bring back all of your start menu items.

12. When you have all of your files un-hidden, you will want to repeat steps 6 & 7 in reverse order to re-hide hidden folders.

13. Done, you should be malware free and have all of your personal files back.

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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

How do I know if my web site is bringing me business?

track your web site stats

Far to many of my clients pay lots of money to have a custom web site created for their business and have no idea of how to tell the effectiveness of their web site.  In this information age, data is king, and all site information is available!!  Why not know exactly how many potential customers are viewing your site daily, how long are they spending on each page, where are they coming from, etc.?

The solution is using Google Analytics to track all the information about your website visitors, and the best part is it is absolutely free!!! Google offers this service at no cost, all you have to do is have a Google Account and go to Google.com/analytics and setup an account, and put one line of code (provided by Google to identify your site) into your web site, and start monitoring on a regular basis.

Google Analytics is the enterprise-class web analytics solution that gives you rich insights into your website traffic and marketing effectiveness. Powerful, flexible and easy-to-use features now let you see and analyze your traffic data in an entirely new way. With Google Analytics, you’re more prepared to write better-targeted ads, strengthen your marketing initiatives and create higher converting websites.

So if you have online advertisements linking to your web site, or even just have a web site, you can not afford to not know the specifics about your web site traffic.  Sign up today and start measuring the effectiveness of your marketing materials.


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the Computer Solution llc
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Easily Switch Between Multiple Windows

When running multiple programs simultaneously it is often necessary to switch back and forth to reference information (example:  sending email and need to reference internet for flight information) and is time consuming to take your hands off the keyboard to use the mouse.

 

There is an easy way to switch between multiple running programs in Windows which can be extremely useful.

1. Press and hold the “alt” button

2. Then press the “tab

Computer Repair Durango

3. If you only have two windows open it will automatically switch to the other open window.

4. If you have multiple windows open, you will see an image like the one below (only with the programs you have open):

5. While still holding the “alt” key down, you can press the “tab” button to scroll to the program you want to open, then release.

6. Repeat to switch back and forth.

 

I hope that makes it slightly easier to navigate multiple applications in Windows.  The more key combinations you know and the less time you have to take your hands off the keyboard, the better.

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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

NewYorkTimes.com going from Free to Fee

Computer Repair durango co

The New York Times is changing from a full free online news provider to a subscription based service.  If you are are a home subscriber of the paper product, then you will continue to get free access to all of New York Times platforms (android, iphone, tablet, nytimes.com).

Excerpt from NYTimes.com:

This is how it will work, and what it means for you:

• On NYTimes.com, you can view 20 articles each month at no charge (including slide shows, videos and other features). After 20 articles, we will ask you to become a digital subscriber, with full access to our site.

• On our smartphone and tablet apps, the Top News section will remain free of charge. For access to all other sections within the apps, we will ask you to become a digital subscriber.

• The Times is offering three digital subscription packages that allow you to choose from a variety of devices (computer, smartphone, tablet). More information about these plans is available at www.nytimes.com/access.

• Again, all New York Times home delivery subscribers will receive free access to NYTimes.com and to all content on our apps. If you are a home delivery subscriber, go tohttp://homedelivery.nytimes.com to sign up for free access.

• Readers who come to Times articles through links from search, blogs and social media like Facebook and Twitter will be able to read those articles, even if they have reached their monthly reading limit. For some search engines, users will have a daily limit of free links to Times articles.

• The home page at NYTimes.com and all section fronts will remain free to browse for all users at all time

 

Prices from NYTimes.com

An NYTimes digital subscription provides ongoing access to our digital content. We offer three options, each of which provides unlimited access to the Web site. The differences between the options are based on which smartphone and/or tablet apps are included. The options and pricing are as follows:

NYTimes.com Plus Smartphone App:* $3.75 per week (billed every 4 weeks at $15.00)

  • Unlimited access to NYTimes.com from any device
  • Unlimited access to the NYTimes app for BlackBerry, iPhone and Android-powered phones

NYTimes.com Plus Tablet App:* $5.00 per week (billed every 4 weeks at $20.00)

  • Unlimited access to NYTimes.com from any device
  • Unlimited access to the NYTimes app for iPad, plus Times Reader 2.0 and the NYTimes App for the Chrome Web Store

All Digital Access:* $8.75 per week (billed every 4 weeks at $35.00)

  • Unlimited access to NYTimes.com, plus smartphone apps and tablet apps
  • Unlimited access to NYTimes.com from any device
  • Unlimited access to the NYTimes app for BlackBerry, iPhone and Android-powered phones
  • Unlimited access to the NYTimes app for iPad, plus Times Reader 2.0 and the NYTimes app for the Chrome Web Store

 

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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

Sharing an Outlook File Between Multiple Workstations

While helping clients here in Durango, Colorado I often find businesses which would like to share their Microsoft Outlook file (.pst file) with other employees either to create redundancy or share all communications with other employees .

For example, I have a law firm client and the lawyer wants his secretary to know all incoming/outgoing emails so that she is always briefed about client conversations.

The lastest, and best performing software I have found which allows the sharing of your Outlook file for multiple users is WinPST Share Outlook.

WinPST Share Outlook allows your organization to share Microsoft Outlook Calendars, Mails, Contacts, Tasks, Journals and Notes amongst its staff without Microsoft Exchange Server. In addition to sharing users’ personal folders with other members of staff, it is possible, using WinPST Share Outlook, to define public shared folders, for example, shared contacts and holiday calendars, which may be made available to any members of staff.

One of the great features about WinPST Administrator allows you to strictly define which data a particular user has access to through flexible access control lists.  So you can share the information you want to, but keep other areas private.

*To read more about WinPST or to purchase, visit their website by clicking here.

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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

iPod 2 Revealed

March 2, 2011

Back from medical leave, Steve Jobs announced the release of the iPad 2 yesterday (see video here).  The iPad 2 has many improvements from the original iPad without sacrificing size, weight, or battery life.  The iPad 2 now has the FaceTime application with a front facing camera (as well as rear camera) to allow video chat over WiFi.  The dual core processor, A5, is magnificent in the fact that you get double the processing speed without sacrificing battery life.  The iPad 2 still boasts a 10 hour battery life, identical to the first generation iPad.  With the HDMI out, it is now possible to watch videos from the iPad 2 to your High-Definition Television in your living room, wether it be a video you shot, Hulu, or Netflix.

 

iPad2 release

Ipad 2 Highlights

Apple’s second-generation iPad features a 1GHz A5 dual-core processor, front- and rear-facing cameras, up to 1080p video out support via HDMI, a 9.7-inch screen with 1024-by-768 resolution, 10 hours of battery life, an accelerometer and three-axis gyroscope, and separate GSM (AT&T) and CDMA (Verizon) 3G connectivity options.

Release Date

March 11, 2011

 

Pricing

16GB: $499         |          32GB: $599       |      64GB: $699

 

 

 

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the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado